FAQ

Frequently Asked Questions

Here are the questions we receive most here at Les Entreprises Médicales de l’Outaouais. Our consultants and specialists are here during business hours to answer any question you may have that is not found on this page.

Les Entreprises Médicales de l’Outaouais offers a wide selection of health products and for people living an ostomy. With several trusted suppliers, we’re convinced you will find what you need. If for any reason we don’t have the specific product you require, we can order it for you. Your complete satisfaction is our main priority.

Our large store and warehouse allow us to carry many models of walkers in stock. Come in to the store to try them out and make sure you select the model that is right for you. You can also consult our Reduced mobility aids section to find out more. Don’t hesitate to contact us, our consultants will be pleased to answer any of your questions.

At les Entreprises Médicales de l’Outaouais, you’ll find many reduced mobility aids available for rent. From wheelchairs, to scooters, medical beds, lifts, and more you’ll find the product you need. Contact or visit us to share your specific needs and we’ll find the right solution for you.

We carry a complete line of adaptive clothing. These are available in all sizes, models and colours. Our specialists will be pleased to assist and guide in the selection of the clothing that is right and most comfortable for you.

We offer several models of compression stockings. To make sure you get maximum results, it is best to make an appointment with one of our consultant in store. Simply call us to set your appointment or send us your information via the Contact Us section and one of our consultants will contact you.

Many models of breast forms are available in store. Our specialist will take the time to analyse your specific needs and guide you. She can explore the vaious models with you with complete discretion. Do not hesitate to make an appointment. Call or visit the store directly.

Nancy Matte, our specialist, has been an expert in this field for over 15 years and offers a complete line of wigs and hair prosthesis. Coiffure Sérénité is a Jon Renau distributor. You will find the product that is right for you along with customized service and attention to your needs and desires.

Our technicians have more that 35 years of experience in installation, repair and maintenance of reduced mobility aids and other medical equipment. Service is available in store or on the road (onsite). We’re pleased to answer your questions, perform installations and repair your equipment. You can contact the technical support section at 819-205-9111 ext. 3124 to make an appointment. Our technicians will be able to assess the equipment and provide with a quote for the work if required.

For all orders of 125$ or more, delivery is free and takes place within 24 to 48 hours of your order.